Skyscape Brings an Intelligent Healthcare Collaboration Approach

1 month ago Healthcare Tech Outlook

Skyscape Brings an Intelligent Healthcare Collaboration Approach

Healthcare Tech Outlook |

Tuesday, February 21, 2023 Tweet

Care providers can collaborate and communicate with patients using a secure HIPAA-compliant electronic platform, speeding up workflows, reducing administrative burdens, and improving business outcomes.

FREMONT, CA: “Today's healthcare organizations must streamline business operations to serve patients better and increase efficiency on the administrative side," says Sandeep Shah, Founder & CEO of Skyscape. Skyscape®, the industry leader in trusted medical information and collaboration software, unveils the general availability of Buzz®, a secure collaboration and patient communication digital platform that streamlines case management for care providers. The Buzz platform provides a customized, cost-effective solution for enhancing workflows, decreasing administrative burdens, and enhancing business and patient outcomes.

"Having worked on digital transformation for healthcare providers for over two decades, we were conscious of avoiding the technology fatigue caused by new platforms. We took the novel approach of 'client-sourcing' the innovation and launched Buzz Test Kitchen to demonstrate, validate and augment the platform's capabilities,” adds Shah.

Buzz integrates healthcare provider teams across previously segregated businesses to streamline scheduling, onboarding, and patient management and supports a variety of modalities widely employed for healthcare professional coordination. Buzz is a HIPAA-compliant, encrypted communications, collaboration, and information-sharing application that supports chat, instant messaging, texting, dictation, images, bi-directional faxes, audio, video, telephone and video calls, calendar appointments, surveys, integrated sms messages, and electronic signature/consent and is compatible with leading Electronic Health Records (EHR) software platforms.

“As a result, Buzz incorporated numerous client-requested enhancements for a highly validated and scalable product launch. "Our approach accelerated the platform's adoption, encouraging a high degree of collaboration between staff, averaging several millions of messages per year between care teams of even small agencies," Shah states. “The benefits include avoiding hospital readmissions, staff satisfaction, medication errors, or other miscommunication mishaps.”

Buzz is accessible on all prominent platforms, including the iPhone and Android. It provides a comprehensive range of one-of-a-kind workflow tools that are easy and provider-friendly. Buzz's exceptional ability to handle collaboration and continuous case management results from healthcare executives' and staff contributions. Buzz combines messaging, virtual phone with caller-ID, fax, SMS, telehealth video, and document collaboration with e-signatures within a single, unified environment.

The Buzz team assists healthcare businesses in reimagining their operations and developing a communications platform integrated with their existing infrastructure and EHR systems.

"The healthcare marketplace needs a tool to help simplify the rapid innovation of the consumer experience," says Kartik Shah, co-founder and COO of Skyscape. "We know our early adopters have saved money and resources through streamlining administrative processes and expediting more efficient communications channels, directly supporting the implementation of value-based care tools."

Marcus Orlowski, Co-Founder and Chief Executive Officer of Higher Standards Home Health, a Medicare-accredited organization providing competent home-based care in the greater Dallas, Texas area, concurs.

“Since implementing Buzz, our group has grown 58 percent, and we anticipate our group will grow an additional 71 percent in the coming year," says Orlowski. "A happy, supportive clinical environment is vital to attracting talent in this industry.”

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